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Unleashed + ReturnMate

BetaThis integration is production-deployed and merchant-usable today. We're still expanding feature coverage and may iterate on behaviour as we learn from real usage. No service interruptions are expected.

Unleashed runs inventory for thousands of AU/NZ product businesses. ReturnMate mirrors your Unleashed products, suppliers, customers, invoices, purchase orders, goods receipts, warehouses and stock levels, and posts return receipts and stock adjustments back so stock on hand reflects what actually came back.

§ 01 — Capabilities

What the Unleashed connection actually does.

  • Mirrors products, suppliers, customers, sales invoices, purchase orders, goods receipts, warehouses and stock levels
  • Posts return receipts as returned units are received
  • Posts stock adjustments for write-offs and disposition changes
  • Delta sync on a cursor — only changed records move after the first mirror
  • Warehouse mapping with a configurable default location
  • Per-document posting toggles — you control what ReturnMate writes
§ 02 — In practice

Where it earns its place.

Received in ReturnMate, adjusted in Unleashed

A returned unit scanned into a ReturnMate location posts a return receipt against the mapped Unleashed warehouse — no separate stock correction to remember at the end of the shift.

Write-offs that reach the ledger

When inspection condemns a unit, the write-off posts as a stock adjustment. The disposition decision and the inventory movement stop being two separate jobs.

Purchase-order context on the RMA

Because purchase orders and goods receipts are mirrored, a return can be read against what was bought and when it arrived — useful context for warranty and supplier questions.

§ 03 — Setup

Connect Unleashed.

  1. Connect with your API credentials

    Settings → Integrations → ERP → Unleashed. Credentials are stored encrypted per shop; a connection test confirms the account before anything syncs.

  2. Map warehouses and set posting toggles

    Map Unleashed warehouses to ReturnMate locations, choose a default, and enable the document types you want posted.

  3. Run the first mirror

    The initial sync pages through your data in resumable batches; delta sync keeps it current afterwards.

§ FAQ

Questions about Unleashed.

Which plans include the Unleashed integration?

ERP integration is available on the Scale and Enterprise plans.

Does ReturnMate post credit notes to Unleashed?

Not yet. Unleashed credit notes must be linked to the originating invoice, which needs a dedicated flow — it is on the adapter roadmap. Return receipts and stock adjustments post today; unsupported document types are skipped and recorded, never failed.

Are serial numbers synced from Unleashed?

Not yet — serial-number reads are on the adapter roadmap. Serial capture and verification inside ReturnMate works regardless; the roadmap item is mirroring serials from Unleashed goods receipts for purchase-order tracing.

§ Enquire

Ask about the Unleashed integration.

Tell us how you ship with Unleashed

Volumes, lanes, whether you already have an account — we'll come back within one business day.

Wire your stack together.

Start free — 5 returns a month on the Free plan, no credit card required. Billed through Shopify.