Pricing that scales with your operations.
Start with a 14-day free trial. All plans billed through Shopify — no separate payment setup required.
Ops
For operations teams managing returns, warranty, and repair workflows.
about $20/day
or $5,990/year
14-day free trial
- Full RMA, warranty & repair workflows
- Customer returns & warranty portal
- Core analytics dashboards
- Queue views + SLA monitoring
- Up to 250 RMAs per month
- Supported carrier integrations
- Email notifications & templates
- Restocking fee management
Scale
For multi-location operations with advanced analytics and scale requirements.
about $45/day
or $13,490/year
14-day free trial
- Everything in Ops
- Multi-location operations support
- Advanced analytics & reporting
- Shipping cost & recovery insights
- Product performance insights
- Staff performance views
- Priority support
- Up to 1,000 RMAs/month
Enterprise
For large-scale operations with custom requirements and dedicated support.
- Everything in Scale
- Unlimited RMAs
- Multi-brand & multi-store consolidation
- Dedicated onboarding with named contact
- Priority support queue (4-hour business response)
- Quarterly business review
- Custom integration budget
- Data export & scheduled reports
- Advanced API access
Frequently asked questions.
Is there a free trial?
Yes, both Ops and Scale plans include a 14-day free trial. No credit card required to start.
Can I change plans?
Yes, upgrade or downgrade at any time. Changes take effect immediately.
Do you offer annual billing?
Yes. Ops is $5,990/year (save 17%) and Scale is $13,490/year (save 17%). Both billed through the Shopify Billing API.
What payment methods?
All billing is handled through the Shopify Billing API — you pay through your existing Shopify payment method.
What happens if I exceed my RMA limit?
We'll notify you as you approach your limit. You can upgrade at any time, or contact us for a custom arrangement.
Is dangerous goods compliance included?
DG compliance is available on all plans for merchants who need it. Contact us for details on your specific requirements.